What is the status. I got online to chat with an agent and keep getting disconnected. I signed up for Verizon Fios on January 18, 2019. I have yet to receive giftcard.
Hi plainjanejones2,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
