5G service fee iphone 14
lpatirestar
Enthusiast - Level 1

why am i paying for 5g service on iphone 14 & Pro 14

 

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Re: 5G service fee iphone 14
vzw_customer_support
Customer Service Rep

Making sure you are aware of the benefits of your plan is important. Let's review. Which plan are you currently on? How much is the fee that you are viewing? 

-Sylvia

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Re: 5G service fee iphone 14
lpatirestar
Enthusiast - Level 1
Hi, I have the 5G Start plan since 3 of the 4 lines are 5G iPhones...I guess I am missing the concept of the service and how it is better than the good ol internet we had before? Thanks   
 
My family already had Internet access, hotspot, etc........how does 5G make it better or "necessary"?
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Re: 5G service fee iphone 14
vzw_customer_support
Customer Service Rep

Lpatirestar, we understand the importance of ensuring you experience great service at all times. What exactly is going on with your current service? Please share the details. 

-Shelly

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