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9 months later and 10 hours of my time not resolved
EmilyCosgriff
Newbie
‎01-14-2022 12:31 PM

I have spent 9 months waiting and 10 hours at least being passed through shuffled around and have yet to receive my $100 rewards card. Everyone says give up and for principal I refuse to quit. How hard is it to send me a card? Verizon how will you compensate me for the time being wasted and told problem is solved to have to come back and be lied to again. It's worth way more than $100 and hope Verizon agrees 

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Re: 9 months later and 10 hours of my time not resolved
kh-gary
Moderator
Moderator
‎01-14-2022 01:22 PM

Hi EmilyCosgriff,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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