Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My roommate moved out of my apartment so we called Verizon in May to have services transferred to me. The agent told us that the transfer was successful and that we could expect a confirmation email to arrive shortly following the call. Neither of us received the email, and I never received any information about my new account. Now the June bill is due and my old roommate is getting email notifications about the bill...but when she signs into the account it confirms her account is no longer active and does not give her a bill pay option. So now I'm stuck because when I call verizon, they can't help me without me providing an account number (which I never received). I can't create an online account using my roommate's old account number because it is not active. Now I have a bill that I can't pay and no idea how to pay it.