The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
I have been traveling for work and was a bit behind on my bill. I have been with Verizon for over 10 years and have paid the company exorbitant amounts for my services. At one point $450.00/month. I did not realize how late I was as I over in Europe. I remember just recently paying so did not think I was in danger of losing service. Verizon cut my service off during a Teams meeting I was hosting with clients and had no way to reconnect. I was absolutely lambasted by my new CEO and am not sure I'll be keeping my job. 10 YEARS!!!! I set up a payment arrangement - which ensures my payment is received and goes through via my bank account as we don't get paid until the end of the month. But for now, I can't do my job until the 29th of October and you can't speak with a human being!!!!! will be dismissed very quickly if I cannot use my phone. 10 Years with Verizon! Excellent payment record. I am going to AT&T ASAP!!!
We definitely value your 10-years of loyalty, and the last thing we would want is for this experience to drive you away from us, Frustrated10YearCustomer. I apologize that you have had some difficulty in reaching us for help, and I am here to help turn that around. Since we will need account access to review what options are available, please be on the lookout for a private message from me for help.
-Joseph
Start a new topic or ask questions in the open forum.
