I WAS OVER CHARGED MORE THAN $300.00 USD SINCE JANUARY 2024 AND MULTIPLE REPRESENTATIVES HAVE TAKEN NO OWNERSHIP TO RESOLVE THE ISSUE AND HAVE PROVIDED CONTRADICATORY INFORMATION ON THE STATUS OF THE ISSUE AND REPAYMENT TIMELINE .
Let's figure out what the issue is with your billing dispute. Would you please provide us with additional details so we can get a better idea of what's going on? We want to make sure we get to the bottom of this ASAP.
~Jesse
THIS ISSUE IS NOT RESOLVED. MULTIPLE VERIZON REPRESENTATIVES AND THEIR SUPERVISORS HAVE LIED ABOUT THE STATUS OF EQUIPMENT RETURN 1/9/2024 AND REFUND OF OVER $300.00 GOING BACK TO MAY BANK ACCOUNT AND NOT SITTING AS A CREDIT WITH VERIZON AGAINST FUTURE MONTHLY BILLS.
We certainly want to work towards a resolution regarding your billing concerns. So that we can better assist, we will be sending you a Private Message so that we can gather some account specific details. -Andi
NO PRIVATE MESSAGE RECEIVED AND YOUR VERIZON WIRELESS PHONE REPRESENTATIVES HAVE FAILED TO SEND THE MONEY BACK TO MY BANK ACCOUNT. I DO NOT ACCEPT AN ACCOUNT CREDIT.
Leave Verizon and get a new carrier if it keeps up. Have you tried going to a Verizon store or do they just sell phones? Good luck!!
Start a new topic or ask questions in the open forum.
