Account that was closed in 2014, affecting my credit

Recently, I ran my credit to purchase a car and they had told me I had a balance with Verizon from 2014. I know for a fact that I never had any balances left before I switched from Verizon. I am currently back with Verizon, but when checking my credit history it is still on the report. I want to know whats the way to look into that because it is affecting my credit. There shouldnt be any balances.

1 Reply
Moderator Emeritus

Hi joeabraham91,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.