Verizon sent me many emails asking me to redeem a Google Chromecast Ultra, but I got charged for it when I tried to redeem it through the offer link in the email. I started calling them long time ago, at first they said they will refund me, but later I found the charge was still on my bill. I called many times again, now they said they can't give my credit back and I can't return the Chromcast, because it passed the 30 days return period. I am so regretful to see that a big company like Verizon treat customers this way. It is a fraud, I have to report it to the local consumer protection office.
Hi verizon000,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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