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Adding Insult to Injury!!!
Enthusiast - Level 2

After my post earlier today regarding the horrible experience I'm having with the "agreement renewal saga" so many others are experiencing (Agreement Renewal Complaints) I opened my most recent bill which is still under the original agreement.

Here's what I found: 1) an increase in the amount for set top box rental, 2) an added "Regional Sports Network Fee" of $3.48 a month - all on top of the 35% increase I originally complained about.

How many more ways can Verizon find to screw their customers?!?

I for one will be sending written complaints to Verizon's officers in their NYC headquarters. In case anyone wants to know - their names are listed on their Investor website Not that they give a hoot about the customers either.