Amazon Echo 2nd Gen Missing Link
shootzstarz
Newbie

I have been trying for a few weeks to get the redemption code for my amazon echo. I got the e-mail mid-December saying it was time to get my echo and after clicking on the link it took me to my account home page with no redemption link. I have talked to multiple amazon agents who tried many many things to troubleshoot the problem; using different browsers, clearing the browser cache, logging into my e-mail through the web browser and not a mail program but nothing worked. Help!

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Re: Amazon Echo 2nd Gen Missing Link
KH-OrnEsh1
Moderator
Moderator

Hi shootzstarz,

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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