AutoPay Was taken but I Had Closed my Account
dwillinghan1
Newbie

I moved and closed my Verizon account as it is not in the area where I am moving. AutoPay still subtracted the next month's bill from my checking account. How do I get that payment back? Thanks!

0 Likes
Re: AutoPay Was taken but I Had Closed my Account
LawrenceC
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please call 1-800-VERIZON during normal business hours for billing issues.

0 Likes
Re: AutoPay Was taken but I Had Closed my Account
jonjones1
Legend

@dwillinghan wrote:

I moved and closed my Verizon account as it is not in the area where I am moving. AutoPay still subtracted the next month's bill from my checking account. How do I get that payment back? Thanks!


Easiest way. Call your bank tell them what you said here, tell them to put it back.

although not as easy as with a credit card (chargeback dispute) debit or checking can be returned to you if you can prove your closing the account.

0 Likes