AutoPay
JohnAlbert
Newbie

I use AutoPay but received a notice credit card declined. (card was comprimised and # changed) 

I have now updated MyVerizon with new info (after notice). Does anyone know if AutoPay will retry or do I have to pay the one month manually?

If I pay this one month will AutoPay restart next month?

Verizon is an endless round menus and I can't seem to find the answer, obviously no humans can be reached by phone.

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Re: AutoPay - updated credit card
JCgl
Newbie

I got a message that the credit card declined (I had to change it because it was compromised) so I updated it with my new card. My question is do I now need to manually pay the bill or will autopay automatically try it again? I've been going through verizon's endless maze of circles and don't se a clear answer on this. I don't want to get charged twice.

Thanks

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Re: AutoPay - updated credit card
ElizabethS
Moderator Emeritus

I would suggest callilng the billing dept.

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