Autopay randomly disappeared
Enthusiast - Level 2

I have had autopay for years and years.  Suddenly, the account has disappeared and I have an overdue bill.  When I try to pay the overdue bill, there is a random amount listed and I cannot pay the regular amount.  What is going on?

Re: Autopay randomly disappeared
Champion - Level 1

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.