I have been a subscriber since last Oct. Since becoming a subscriber the one broblem that I have encountered has been the inability of customer service to change the misspelling of my last name from CULTER which is incorrect to the correct spelling which is CUTLER. I have spoken on numerous ocassions to customer and one to someone who claimed to be a manager in the billing dept. The latest excuse is now a computer glitch. This cannot be that difficult to change a misspelled last name.
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