Bill changed
Enthusiast - Level 1

I added dvr service, very cool.  The cost was added to my bill as I expected. The bundle / plan price also went up.  That was unexpected.  The chat service, after a very long wait,  said that sometimes price go up due to competitive pressure.  That was disappointingly unspecific.   Surely this price change is an error.  I’d rather not phone, it’s not a great use of anyone’s time.  I wonder if I can get a specific explanation here.  

sincerely  , hopping mad