Billed for government fees and taxes for 2 states every time I moved but no refund from Verizon
PR28
Newbie

I have moved 3 times in the past 2 years and each time I have updated my residential and billing address. Verizon double bills me for government fees and taxes for 2 states.  I have contacted them about this but they have not reimbursed for the amount I have been double billed. Anyone else had this problem and who to contact?

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vzw_customer_support
Customer Service Rep

 

Thank you for reaching out. Getting a higher than expected bill would concern me too. When did you notice the charges for two states and when did you move? ~Roger

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