Hello. I recently moved my Fios services. When I did so, I selected the following service and have a confimation email stating so:
|ervices Ordered:||Monthly Amount|
|Double Play: Fios Internet, Fios TV||$104.99|
|–Fios TV Preferred HD|
|–Fios Internet 100/100|
|–$10 Fios TV 24 Mo. Discount Included thru Nov 15, 2018|
|–$5 Special Speed Bonus 24 Mo. Discount Included thru Nov 15, 2018|
|–$10 Special Speed Bonus 24 Mo. Discount Included thru Nov 15, 2018|
|–$15 Fios Bundle 12 Mo. Discount Included thru Nov 15, 2017|
|Rent: HD Set-Top Box 2||$24.00|
|TV Equipment Package Discount||-$4.00|
|Fios Equipment Package includes 1 HD Set-Top Box + Quantum TV Enhanced Service||$30.00|
|–Fios Quantum TV Enhanced Service|
|–Rent: 1 HD Set-Top Box|
|Estimated Monthly Subtotal||$154.99|
|Taxes, Fees and Other Verizon Charges (see detail)||$8.60|
|Regional Sports Network Fee||$5.89|
|Fios TV Broadcast Fee||$2.99|
|Estimated Monthly Total^||$172.47|
Now when I'm getting my bill it's all different, and MORE for les internet service!
How can I get this fixed and get a price adjustment?
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.