Billing and payment

We are sorry, we could not process your request. Please try again later or use an alternative method of payment.

Trying to bring my account up to date here and this is what I'm getting.


1. Yes, cleared browser.

2. Yes, tried other browser.

3. Yes, tried on my phone.

4. Yes, tried just using mobile data.

Re: Billing and payment
Moderator Emeritus

Hi @wineinacan 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.