Billing are still NOT correct after call three times
sevenll
Newbie

I’ve call multiple times to confirm my bills but the actual bills are not the same as the amount I’ve confirmed through phone call!  Verizon charges a lot more than promised in purpose? 

and also where is my gift card from Costco?! I joined your company because of it but now I haven’t received it yet! 

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vzw_customer_support
Customer Service Rep

It's our priority that you are properly informed about your billing statements. The following link will guide you through the process of retrieving specific information: https://www.verizon.com/support/view-bill-online-faqs/

Also, is the Costo gift card you are expecting associated with a promotion? ~Geo

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