Billing customer service lying to me

Gjp2433
Newbie

I called Verizon 2 times today and spoke to 2 supervisors who both promised to have my bill back to the original cost from the previous month of Sept. upon checking next bill estimates it’s still the raised price. I messaged back and all they tried to do is change my plans. 

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vzw_customer_support
Customer Service Rep

 

I'm sorry you were having billing issues. We would love to help. What changed in September? Please tell us more. Was a discount removed?-Joe

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