Billing issues

Jneider
Newbie

I have been calling both toll free number and store for four months and still not able to get my bill straightened out. I have been overcharged for several months now and the manager and other representatives are no help. Who can I contact directly to get this straightened out?

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vzw_customer_support
Customer Service Rep

Hello Jneider. We don't want our customers to wait for a resolution on any issue. We will send you a private message so we can work together in helping resolve any concerns.  

-Toni

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