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I recently upgraded a phone and added a new line with a new device. I was promised that, after all the discounts/promotions are applied, the new monthly bill will not exceed $100/month. However, the first bill is over $270, and the next month's is over $130 and after that ever higher over $140. I called in numerous times and was promised again to adjust the monthly charge and bring it under $100 per month, and nothing has happened. Very disappointed and felt tricked into the "deals", only to find out now that my monthly charge is more than doubled!!
Billing issues are never fun to deal with. Are you still experiencing these problems?
~Ivone
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