Billing messed up
Enthusiast - Level 1

My account is paid on time and in full.  When I logged on today I received a message that my account was past due.  Did the billing get messed up because of the change in account numbers?  I paid my September bill and the new charges are showing as being due on Sept 9th instead of Oct 9th.  Has anyone else had this problem?

Re: Billing messed up
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.