Billing practices seem shady
Enthusiast - Level 2

I'm hoping someone can help me out.  I was on a two year agreement with Verizon.  My contract ended on 9/1/15.

On 8/30, I receive a bill for 121.65, which should be for services for 9/2 to 10/1.  I cancelled my services for 9/1/15. I didnt pay b/c it should be a wash on my final bill and it was not.  

On my final bill, it says I owe $8.15.  I was only given a credit for $113.50 for service for 10/2 to 11/1.  

Why did I not receive a zero balance final bill?  How can I be charged $8.15 for zero days of service. 

This seems like shady billing to me.  If I would have cancelled on 9/30, they told me I would have an early termination fee b/c I didnt finish out my contract, so I had no choice but to go to 9/1.  If my 9/1 bill and contract was paid up, now can I possibly be charged $8.15?

Any help is appreciated.

Re: Billing practices seem shady
Moderator Emeritus

Hi Lsusaints2010,

It looks like your issue may require a Verizon representative to review your account details. Please use one of the options available at Contact Us to reach Billing support.  For billing issues, please contact Verizon during normal business hours.