Billing

Lisha2
Newbie

I have a friend who has breast cancer and she’s struggling to pay her bills. I was wondering if Verizon 👍 offers any kind of help for those in active treatment.

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vzw_customer_support
Customer Service Rep

Lisha2, we're truly sorry to hear of your friend's diagnosis, and certainly understand trying to reduce costs. We hope she makes a full recovery, and wish her good health. We do offer a number of discounts, including Auto Pay: https://www.verizon.com/support/auto-pay-faqs/ as well as Student, Military, Nurses, Teachers and First Responder Discounts: https://www.verizon.com/discounts/ We'd also recommend she reach out directly to us, as we can help review her account for specific account discounts.👍

~Izzy

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SynthpopAddict
Champion - Level 2

Sending your friend good thoughts for a full recovery.

There are things like checking if she's eligible for the federal Affordable Connectivity Program (ACP) discount, switching from postpaid to prepaid service, or porting to a budget carrier to save some money on the phone bill.

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I'm not a Verizon employee, just another customer trying to help.
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