I received an email after being a customer for almost 4 months which is ridiculous because there offer was a 300 dollar gift card and not a 50 dollar gift card and it took longer for them to actually honor their promotion. I receive the email and click the link and nothing is working, I follow the instructions but nothing happens. Verizon customer service does not work, no one was able to help me and I am frustrated, I feel like changing my service which is outrageous since I have two account with the same promotion, will this happen to my other account too, I need help now please!!!! Thank you
Hi Monk3y47,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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