Bought a $50 refill card thinking it was a gift card
GetItDone2
Enthusiast - Level 1

I bought a $50 refill card thinking it was a gift card. Is there any way that the money on the Verizon refill card can be used toward my Verizon mobile account (we have four lines), my Verizon Fios account or purchase of Verizon accessories?

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vzw_customer_support
Customer Service Rep

Thank you for contacting us here today!

We understand the importance of receiving the information you need, and we are here to help!

We want to inform, refill cards can only be used for the Prepaid services but if you get a Gift card, this can be added to your account and make a payment.

Here are more details on refill cards: https://www.verizon.com/support/prepaid-billing-payment-faqs/#refill-cards.

If you have any more questions, join us a Private Note to begin working with a live agent!

*Roberto

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vzw_customer_support
Customer Service Rep

Thank you for contacting us here today!

We understand the importance of receiving the information you need, and we are here to help!

We want to inform, refill cards can only be used for the Prepaid services but if you get a Gift card, this can be added to your account and make a payment.

Here are more details on refill cards: https://www.verizon.com/support/prepaid-billing-payment-faqs/#refill-cards.

If you have any more questions, join us a Private Note to begin working with a live agent!

*Roberto

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GetItDone2
Enthusiast - Level 1

Verizon now has $50 from the purchase of a refill card. Can Verizon refund this unspent money to me?

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vzw_customer_support
Customer Service Rep

Hello, Valued Customer. Thank you for reaching out to Verizon. We hope you are having a wonderful week so far. Where did you buy this card from? Did you scrach the back of the card?

*Hannah

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