Can no longer access online bill pay

As others, I haven't been able to access online bill pay for my landline in days.  at the same time, I accessed the wireless online bill pay  just fine.

Get the same message:  We are unable to process your request at t his time.  Please try again later.  We apologize for any inconvenience. 

How can this be fixed so I don't have to pay a fee to pay using an alternate method?

2 Replies
Specialist - Level 1

 I don't know how it can be fixed in time for you to pay your bill....mine took from oct 12 to feb 26 to be fixed......luckily you can get the amount you owe by calling verizon, then you can mail in your payment.....of course it'll cost ya a stamp n envelope

Moderator Emeritus

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

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