Can't Change/View Plan

Whenever I try to View/Change plan, I get an error to call Verizon. I've been given a number for a specialist to change my plan, but I'd like to get my account fixed online as well since it looks like we've been paying the same price since 2008 for a plan now 1/36th the speed of a same price plan...

Please contact the Verizon Local Business Office

We're Sorry, we're unable to continue your order at this time.
Please try again later or contact your local Verizon Business Office for assistance

1-800-VERIZON (1-800-837-4966)

Re: Can't Change/View Plan

Hi CeFelt,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.