Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am supposed to receive a $50 gift card with my new equipment install. After waiting the month after install date, I received an email in May with a "Redeem Now" button that didn't work - "too many redirects." I tried following instructions to clear cookies, etc. to no avail. I logged into my account and it said I would actually be eligible to redeem in June, not May. I tried again on the June date and now the redemption has completely disappeared from my account. I have never received another email about redeeming the gift card. I've tried logging in to the Fios app, website, etc. Nothing works. I tried to go back to the May email - link still does not work. I have tried contacting customer service with no response. Please help.
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