Can’t redeem DoorDash gift card
Whatsmothman
Enthusiast - Level 1

Whenever I click the link all I get is an error code. So annoying

3 Replies
LawrenceC
Moderator Emeritus

Hi Whatsmothman,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

pacpaws
Enthusiast - Level 1

I "redeemed" the $200 Doordash card on Verizon Fios account, it responded saying I would receive an email with the Pin and Card Number.  Never received it!  When I called Verizon they put me in touch with [email address removed per the Verizon Terms of Service]., explaining they handle the promotional cards.  I called and they said "no problem" we will issue a new card via email.  A few days later the email arrived with Pin and Card number for Doordash gift card.......low and behold, Doordash says Pin already redeemed thus invalid.  I have since called BlackHawk marketplace Numerous times and EVERY time, they ask me the same repetitive questions, spend at least 20 minutes per call, then EVERY  time they say "we are so sorry, we will issue you another pin number within 72 hours".  Well the SAME EXACT PIN NUMBER AND CARD HAVE NOW BEEN SENT TO ME 5 TIMES!  I called and BlackHawk now says "allow 15 days to receive a new PIN".  Sounds to me just like a way to get me to stop calling.  I called Verizon Fios directly and they told me "let me transfer you to department that can fix this once and for all!"  Transferred me, on hold just over an hour then disconnected.  Might be time to go back to Comcast after all!

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LawrenceC
Moderator Emeritus

Hi pacpaws,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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