canceled my account on tthe 5 of the month. My bill cycle is due the 1st, so theoretically I owe them for 5 days. NOPE- they want a full months bill again, stating they will pay me back later. THis is called floating money, you do this times 100K customers and you have a whole new revenue stream and is unethical. I am sure that once my refund comes, that too will have issues. Glad to have canceled and this little 'end game' gimmick assures me I will never return.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
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