It is quite concerning that in order to cancel an order placed for in-store pickup—an order for a device that is currently out of stock in the aforementioned store—I have to spend over an hour on the phone, yet no one appears to have a feasible solution to this issue.
The agent at the store advices me to call customer service, customer service says I have to ask the sales person at the store….
Even after inquiring whether porting the number out might cancel the order, no agent can confirm if the order will be automatically canceled afterwards.
-Harry
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