Cancelling Disney+
Enthusiast - Level 1

I subscribed to the free Disney plus for a year offer from Fios internet two years ago. I've been trying to cancel it for months now. THERE IS NO WAY TO CANCEL IT.

It seems that the instructions on how to cancel it ARE PURPOSEFULLY INCORRECT?

I need someone to explain to me how I can STOP PAYING FOR DISNEY+.

Happy to contact the Better Business Bureau -- this is vey aggravating.

Thank you.

1 Reply
Customer Service Rep

Mrambler, thank you for contacting us. I will be more than happy to take a look at your account to have this solved. Could you send me a PM to better assist you?

Could you confirm if your account is a business account?