Cannot Redeem $100 Gift Card
Redbird___
Newbie

I got the email regarding the $100 gift card and have tried to redeem it multiple times from multiple devices. 

It still does not take me to the registration page and does not show me the tile. 

The email said that today was the last day for redemption but since customer service on chat cannot help and the phone based customer service is unavailable, I'm not sure about what to do. 

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Re: Cannot Redeem $100 Gift Card
jonjones1
Legend

@Redbird___ wrote:

I got the email regarding the $100 gift card and have tried to redeem it multiple times from multiple devices. 

It still does not take me to the registration page and does not show me the tile. 

The email said that today was the last day for redemption but since customer service on chat cannot help and the phone based customer service is unavailable, I'm not sure about what to do. 


Contact your states attorney generals office. Tell your attorney generals office the problems you are having. 

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Re: Cannot Redeem $100 Gift Card
LawrenceC
Moderator Emeritus

Hi Redbird___,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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