Same here got holiday link and cannot redeem the echo or amazon prime offer. There is no further link. They sent me more links but still the same.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.