Cannot access cart to review services and plans
Enthusiast - Level 1

Hello, I am unable to view my cart and look at my plan/upgrade/remove items.  It's telling me to "contact the local business office"


Its probably due to a legacy plan, but I want to see what my options are to review my plan and such,  I need to get this fixed.

Any help would be greatly appreciated.

Tags (2)
Re: Cannot access cart to review services and plans
Moderator Emeritus

Hi jrodfoo,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.