Cannot use any 1-time payment link under payment option to process my payment
Enthusiast - Level 1

I tried to pay my bill online but I cannot use any of the one-time payment option.  It kept telling me to select a method and that a payment is due!  I tried and tried.  All I get is the options of selecting which type of method I want to use after clicking continue with the method I chose.  I clicked on the automated agent and nothing! All I get is a blank mini window! That's it!  And while typing this message I kept getting a notice "authentication failed. authentication ticket mismatched, failed aunthentication" over and over again!  I never have this problem before.  Anyone else?