Cant claim Xbox $50 Gift card

My email from verizon states

"Just a reminder that you're eligible for one or more offers from Verizon.
Don't delay, follow the steps below to claim your offer(s) today."

When i try to claim it, I get the "missing vz_jwt" Error.

Please let me know how to fix this i would really love to claim it today before christmas

Re: Cant claim Xbox $50 Gift card
Moderator Emeritus

Hi @jaysxeast

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.