Cant pay my verizon bill

[AngieG2]

After trying around 3 times to pay my bill with the same card that I used every month and I'm still unable to do it. it keep showing this message 'We are sorry, we could not process your request. Please try again later or use an alternative method of payment.'

How can I fix this cause I will not pay a late fee when is not even my fault.

[kh-gary]

Hi AngieG,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.