I have been on auto bill pay with Verizon for a long time; I've realized recently that my bills have been unusually high and just went into my account to find that I have been charged for two table devices ($45 and $25) since last October. I did not authorize these charges; we do not have these tablets; I tried to call both numbers and Verizon tells me "the number you have dialed has been changed, disconnected, or is no longer in service." I have also been trying to chat through text, web, and over the phone and have had no success and Verizon continues to disconnect me. Please provide answers ASAP.
We're sorry to read about the unexpected charges on your account and we're here to help. We'll be sending a private note. ~Peter
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