Charges on bill after cancellation

EHicks21
Newbie

I canceled Apple Music on my phone in 2019. Verizon you kept charging me $10.99  for 70 months.. the inscription wasn’t listed in my phone. I asked to reimbursed.. I was told I couldn’t  til it was taken off.  It took you guys 3 months to get it off my account .. now you’re saying you won’t pay me my money back.. 

70 months of Apple Music …  how do we fix this?

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vzw_customer_support
Customer Service Rep

We are sorry to read that you had this issue with your account EHicks21. In this case, a monthly bill is sent out every day to avoid these type of situations, but we'll make sure to forward your feedback about the situation. Unfortunately, that would not be a charge that we will be able to credit.

~Freddy

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