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Collection on BOXES I RETURNED!!!!
I dont know what is going on. I made several attempts to call you guys saying why am I still getting a verizon bill for 805.57 for boxes I've returned with the premetered label.
1st call - I gave them my tracking number to the reciept to the rep. They said it was ok it takes awhile.
2nd call - 1 month later still getting the notice for that amount. I check the Tracking number and it was SHIPPED, DELIVERED AND SIGNED! So I asked the rep whats going on. She said they havent input it into the system yet and I should ignore all bills.
3rd call - Same answer
Couple of months later
GOT A COLLECTION NOTICE FROM MRS ASSOCIATES SAYING I OWE VERIZON 805.57
{edited for privacy}
I'm trying to put an offer on house within the next 2 months and I CANNOT HAVE THIS ON MY CREDIT REPORT!
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Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.