I can not contact a live agent to get my phone reactivated. I have a trouble ticket from last month because Verizon did not properly credit my account for a Chargeback they created by mistake. I was guaranteed that my service would not be suspended, but it has.
I am sure that I can get this resolved if I speak to a live agent.
We're sorry to read about the issue with your service. We will be sending a private message. ~Peter
Thank you. Where will the message be sent to?
I found the message you sent to me but that number redirects me an automated system! It will not allow me to speak to an agent
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