An Accepted Solution is available for this post.
Credit Report Error?? - Verizon
BJB4
Newbie
‎12-13-2018 03:47 PM

I received a credit report, showing outstanding collections for an old closed out Verizion Fios account, from Sept 2017. I logged into my old Fios account and noticed a credit of $0.50 for this same closed out account from Sept 2017. Is there anyone in Verizon who can help resolve this discrepancy???

Thank you,

BJB

0 Likes
2 Replies
An Accepted Solution is available for this post.
kh-gary
Moderator Emeritus
‎12-13-2018 04:03 PM

Hi BJB,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help resolve your issue.

0 Likes
An Accepted Solution is available for this post.
jonjones1
Legend
‎12-14-2018 04:40 AM
@BJB wrote:

I received a credit report, showing outstanding collections for an old closed out Verizion Fios account, from Sept 2017. I logged into my old Fios account and noticed a credit of $0.50 for this same closed out account from Sept 2017. Is there anyone in Verizon who can help resolve this discrepancy???

Thank you,

BJB

Contact the three credit bureaus directly. File a dispute. They will remove the error.

verizon and other companies routinely do this. I cannot say if on purpose. However the good part is credit bureaus will not let it stay if it cannot be verified.

0 Likes