An Accepted Solution is available for this post.

Credit not received

SheriDUde
Enthusiast - Level 2
‎07-15-2024 07:41 PM
  • I’ve been trying to get my credit because I billed twice. It’s been almost two weeks since  and still nothing  has been done.  I don’t think they ever initiated a credit for what I’m due!! I need my money for food!
0 Likes
2 Replies
An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎07-16-2024 05:43 AM

We want you to get the credit you're looking for, and we're going to do everything we can to help you. Please be on the lookout for a Private Message so we can help you.

~Jesse

0 Likes
An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎07-16-2024 05:45 AM

We're sorry about the problems you've been having with that refund. We don't want to cause you any more problems, and we're going to get this figured out. Please let us know when you're available so we can help.

~Jesse

0 Likes