I can’t speak with a supervisor
the CSR that answer my call can’t give me an answer
I requested to speak with a supervisor’s supervisor and put on hold never transferred me.
We are concerned to read about your experience when reaching out to us for assistance pedrazb and that is never the experience we want our customers to have. We would be glad to offer additional assistance here. Can you share more with us about the concerns that you were looking for assistance on so that we can help?
-Andi
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