I am beyond frustrated to have my phone suspended yet again after a payment arrangement is made! A payment arrangement is supposed to keep that from happening then you wake up to no phones and no ability to speak to a human. Verizon is ridiculous to block suspended customers from speaking to a human and you can't even chat with a human. Phones are essential for everyone, and imperative for my job..
Hi Dspradling2679. Connection issues are beyond frustrating. Let's work together to confirm options to restore service for you. Please reply to the private message that will follow.
-Deb
This happened to me this morning. And there is NO ONE to get to help. My phones are off!
We know how important it is to stay connected. Did you have a payment arrangement set up? Were you able to get your service set up once again?
~Freddy
I had this happen just now! I have tried multiple ways to get ahold of a customer service representative to find out why. I set up my payment arrangement last week for this Friday. No warning and today my service is disconnected.
Can you send me the link??
We are here to help. We can better assist in the private message. I just sent you a message. -Nikki
Hey there Cale3434. Just checking in to see if you still need assistance! We are here to help! -Sara
Hello please send me a message and help me to restore my services I scheduled a payment arrangement and my services were cut off I need my phone
Hi there Fcarrero8. We know the importance of staying connected and I can most definitely look into this for you. I will be sending you a private message.
-Erica
Hey, there just checking in, it will be my pleasure to assit you, if you need further help.
-Cryssie
I have a payment arrangement already made and you shut my service off I made a payment and I want my service turned back on. This is completely ridiculous how you can treat your long time costumers like garbage. I want to talk to a person and I can't.
We know how important it is to have your service on and working. Please send us a Private message, so we can review your account.
-Bryan
Hello hnap1986, we are here to help. Send us a Private Note if you still need assistance.
-Joe
It's not clear how to create a new post and I'd like to be contacted regarding the same issue. If it's more or less immediate; stores open late.
Hello! Being on top of your account is crucial, especially if you are managing your payment arrangements. Verizon is here to help.
For more Promise to Pay info check out our FAQs: https://www.verizon.com/support/promise-to-pay-faqs/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
I also have a payment arrangement set up and have been threatened to have my service suspended today, even though my arrangement is for tomorrow. I am so so sick of Verizon bleeding me dry.
Hello, Lguy85, we definitely want to help ensure that your service remains active. Can we offer any assistance with your account or payments?
-Lauren
Lier lies liesssssssdddddddddd
I have the same issue and it's si frustrating! I have been a customer for over 10 Yrs! I made a payment arrangment and was disconnected and now Verizon is not allowing me to speak to a human! Worst customer service! They can keep their service we are switching providers. I refuse to give my business to a company who treats their customers with such disrespect!
Yesssssdddddd
@Jpauleyaz wrote:I have the same issue and it's si frustrating! I have been a customer for over 10 Yrs! I made a payment arrangment and was disconnected and now Verizon is not allowing me to speak to a human! Worst customer service! They can keep their service we are switching providers. I refuse to give my business to a company who treats their customers with such disrespect!
@Jpauleyaz wrote:I have the same issue and it's si frustrating! I have been a customer for over 10 Yrs! I made a payment arrangment and was disconnected and now Verizon is not allowing me to speak to a human! Worst customer service! They can keep their service we are switching providers. I refuse to give my business to a company who treats their customers with such disrespect!
@Jpauleyaz wrote:I have the same issue and it's si frustrating! I have been a customer for over 10 Yrs! I made a payment arrangment and was disconnected and now Verizon is not allowing me to speak to a human! Worst customer service! They can keep their service we are switching providers. I refuse to give my business to a company who treats their customers with such disrespect!
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