Discount - not applied to bill after 3 months. How long should I wait?
Skeptic_maybe
Newbie

After 3rd resubmission, finally qualified for a discount but has been 3 months and still not applied to my bill.  How long does it really take to have qualified discount applied to a bill?

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vzw_customer_support
Customer Service Rep

Hello, Skeptic_maybe, we know it's important for you to receive the discounts you qualify for. We can take a closer look to see what's going on. So we can best assist, we will be reaching out via Private Message.

-Lauren

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