Divide Bill among family members
SeaRay046
Newbie

I have 6 phones on my plan.  How do my family members pay their portion of bill

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Re: Divide Bill among family members
jav6
Champion - Level 3

@SeaRay046 wrote:

I have 6 phones on my plan.  How do my family members pay their portion of bill


How they pay you would be up to you.   As for how much they each might need to be responsible for would depend on the charges on your bill for each line.  You should be able to look at your detailed bill and see the charges for each phone/line.  Taxes/surcharges for each line may be difficult to break down.  If they are on your account, it would be up to you to work all this out.

...Just another VZW customer...trying to offer some assistance...
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Re: Divide Bill among family members
Ann154
Community Leader
Community Leader

@jav6 wrote:

@SeaRay046 wrote:

I have 6 phones on my plan.  How do my family members pay their portion of bill


How they pay you would be up to you.   As for how much they each might need to be responsible for would depend on the charges on your bill for each line.  You should be able to look at your detailed bill and see the charges for each phone/line.  Taxes/surcharges for each line may be difficult to break down.  If they are on your account, it would be up to you to work all this out.


In the end, the account owner is the person financially responsible for the monthly payment for service no matter what arrangements are made with the other members on the account. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Divide Bill among family members
vzw_customer_support
Customer Service Rep

I'm here to help with your payment concern. These are the account roles and their permissions in your Verizon wireless account: Account Owner - Has access to all account information and options and can manage all lines of service on the account. There can only be 1 Account Owner. An Account Owner must be at least 18 years old (or 19 if a resident of Alabama or Nebraska). Note: If you're the Account Owner you don't need to assign yourself as an Account Manager. Account Manager - Has access to account information and most account management options and can manage all lines of service on the account. You can have up to 3 Account Managers. An Account Manager must be at least 18 years old (or 19 if a resident of Alabama or Nebraska). Account Member - Has access to account information and management for only his or her line of service. Account Members are users on the account who aren’t the Account Owner or Account Managers. Visit our My Verizon Account Access Roles page to see what each role can do: https://www.verizon.com/support/my-verizon-roles-video/

 

I hope this information is beneficial. 

-Yani

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Re: Divide Bill among family members
Annie66
Enthusiast - Level 2

My daughter goes online and pays her share first and then mine gets paid with auto pay to keep that discount.

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Re: Divide Bill among family members
vzw_customer_support
Customer Service Rep

 

>Jorge Hello Annie66 if you need help please feel free to reach us by Facebook or Twitter, we are here 24/7 at the Verizon Social Media team. We will be happy to assist you.

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Re: Divide Bill among family members
Jahzara_gongju

Hi!! How does she do this without paying for the whole thing?? I’ve been trying to figure out how to have everyone pay their portion individually. I haven’t figured it out yet.

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Re: Divide Bill among family members
vzw_customer_support
Customer Service Rep
Jahzara_gongju, when making a payment on the account, account managers and members would select to make a payment and then edit the amount they will be paying. The system will default to the total balance due. Account managers can make payments by logging in to the account. Account members can make a payment without signing in online. The link is included here https://www.verizon.com/support/pay-bill-faqs/
 
Also, please know that if your account is receiving an Auto Pay discount, the balance is to be paid in full with that auto payment and credit card payments can impact that discount. If you have additional concerns, please let us know.

-Andi

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